Callbook AI
Ideas shaped by real conversations.
Research, engineering, and field lessons for teams building customer contact and collections operations with artificial intelligence.
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How we cut AI call costs by 60% with TinyMLHow we cut AI call costs by 60% with TinyML
The technical story of how Callbook AI reduced automated calling costs by detecting voicemail locally with a TinyML model.
Read article3 lessons from one million AI calls
Three operational lessons from more than one million AI calls across contact strategy, contextual transfers, and segmentation.
Read articleHow to make AI calls feel more humanHow to make AI calls feel more human
Practical principles for designing AI voice conversations that feel clear, natural, and useful.
Read articleThe most effective opening for cold calls
Results from a Callbook AI experiment with 500 calls and five opening lines to identify which greeting retained attention best.
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